Atlas Pet Company Reviews
Based on 2 customer reviews and online research, atlaspetcompany.com has a consumer rating of 3.0 out of 5 stars, indicating that most customers are generally satisfied with Atlas Pet Company.
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How would you rate Atlas Pet Company?
Customer Reviews (2)
On the front end sounds like a great idea and lifelong value. Lifetime collars, leashes and harnesses for your dog. It’s great until you need a replacement.
1) you pay to ship back to them
2) they take their time sending you a replacement. Weeks not days.
3) customer service is often delayed in responding to requests for returns
Overall this means that you need more than one collar, leash, harness if you ever plan on returning any of them for a refresh. The cost of shipping and the delays make it less expensive to just replace the collar through traditional means like amazon, chewy or a local store.
It’s all great until you need to exercise the lifetime guarantee. Then it Isn’t. And if you don’t ever need to return the items why bother paying a ton of money for something that is VERY overpriced?
Have bought a leash, collar, and harness from these guys and love all three! They’re a small business and the quality is top notch. You might pay a little but more upfront compared to other brands, but for the customer service and lifetime warranty, I’d say it’s well worth it. My little dude looks so handsome in his Lifetime setup!
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